Have you felt uncomfortable in conflict? Feel like you want to lash out or avoid the situation altogether? Most people would say yes, and that is absolutely normal. Did you know that not all conflicts lead to destructive outcomes? Instead, many conflicts—when managed well—can lead you and others to growth, innovation, and improvement.

On September 20, from 2-3:30pm, the Office of Ombuds Services will be offering a workshop designed to enhance your personal ability to navigate conflict. You will learn about both helpful and unhelpful behaviors in conflict as well specific “hot buttons” that tend to draw out unhelpful behaviors. This online interactive session provides both in-depth information as well as an interactive debriefing of your Conflict Dynamics Profile survey results.

On Sept. 6, registrants will receive an email invitation to take the Conflict Dynamics Profile (CDP) survey for free. Complete this 20-25 minute online survey no later than 3 days BEFORE the workshop. (You will receive your survey profile report the morning of the session).

Contact ombuds@utk.edu with any questions about this workshop.