Receiving Feedback Well: Crafting Constructive Responses
Wednesday, February 7 at 2:00-3:30 pm
Join Ombuds for a 90-minute virtual session where they will discuss the receiver’s role in fostering constructive feedback experiences. During this session you will:
- Examine your current reactions and responses in different types of feedback situations.
- Learn strategies for engaging in constructive feedback dialogue to strengthen relationships, improve performance, and foster personal growth.
- Make a plan to advocate for your professional goals as part of feedback dialogue.
PSL – Creating a More Psychologically Safe Working Environment
Wednesday, February 14 at 2:00-3:30 pm
Tuesday, April 9 at 10:00-11:30 am
This session will briefly summarize key concepts of psychological safety* and ask you to share your recent efforts in strengthening psychological safety at work. We will then examine key strategies for creating a more psychologically safe working environment.
Topics include: appreciative listening, clarifying shared expectations & purpose; pro-active inquiry; destigmatizing failure; modeling inclusivity; & continuous renewal.
DS – Dignity: A Key to Constructive Conflict Management
Wednesday, February 21 at 2:00-3:30 pm
In this session, you will explore the importance of dignity in workplace relationships; discuss how to honor dignity & avoid violations; and strategize ways to uphold the dignity of yourself and others. This interactive workshop includes self-reflection, breakout discussion, and action planning activities.
Giving Feedback Well – Creating Safe Dialogue
Wednesday, February 28 at 2:00-3:30 pm
In this 90-minute virtual session, you will examine the complexity and risks – to all parties- in giving workplace feedback. Framing feedback discussions as a dialogue with both parties giving and receiving, we will discuss your role in building trust and a sense of safety for receivers. We will examine effective communication strategies within these dialogues, such as: clarifying purpose, focusing on facts vs stories, seeking first to understand, communicating intent, and common pitfalls in communication. Participants will practice strategies for starting a safe and constructive feedback conversation and create a plan for improving their workplace feedback experiences.
CDPI – Understanding your Individual Conflict Dynamics Profile
Wednesday, March 6 at 2:00-3:30 pm
This 90-minute workshop is designed to enhance your personal ability to navigate conflict. You will learn about both helpful and unhelpful behaviors in conflict as well specific “hot buttons” that tend to draw out unhelpful behaviors. This online interactive session provides both in-depth information as well as an interactive debriefing of your CDP survey results.
Registration Closes one week before the workshop date.
Getting Unstuck: Intro to Ombuds’ Services
Thursday, March 7 at 1:00-1:45 pm
In this interactive session, participants will be introduced to our free consultation and educational Ombuds service options, our perspectives on conflict management as a tool for innovation, and our key approaches to navigating challenging situations.
The Empowered Workplace: Clearly Communicating Expectations
Wednesday, March 27 at 2:00-3:30 pm
During this virtual session we will:
- explore a continuum of communication styles
- Discuss the benefits of assertive communication
- Examine common barriers to communicating assertively
- Share specific verbal and non-verbal strategies for communicating clearly, respectfully, and assertively
Our goal is to empower you to honestly communicate what you think, feel, and want in a way that honors dignity and contributes to psychological safety.